We offer numerous options to assist you with computer repairs.
Depending on your particular situation, and whether an Internet connection is available, we offer the following:
- In-House Service (at our location) which includes FREE pick-up and delivery at your home, workplace, or an agreeable location.
- On Location Service - performed at your home or business. (Some problems are too difficult or time consuming to repair on location and may require repairs In-House at our location.)
- Remote Service - we connect to your computer via the Internet, from our location. Of course, a working Internet connection is required. (Due to limited system access, some problems cannot be repaired using this method.)
- Telephone Support - we can give you verbal instructions while you perform the actual repair.
PC Doctor has never charged an hourly rate!
Why is this an important statement? Because proper and thorough troubleshooting frequently takes many hours, and the charge to the customer, if paying by the hour, would be very high. This is why so many computer repair shops, both large and small, simply wipe the hard drive, reformat, and re-install Windows™. Often, you will lose all of your personal files or business data, unless you pay a premium to have it saved. It is the easy and cheap way out for most shops. Unfortunately, their repair technicians rarely develop good troubleshooting skills, and their technical knowledge regarding malware removal does not improve. They are really good at installing Windows™, though!
PC Doctor’s Price Range
For troubleshooting and repairs, we have found that a “price range” is most beneficial to our clients while being fair to us.
Repairs that are more common will cost less, while very difficult repairs are capped at a reasonable price, no matter how many hours we spend on the solution.
We never wipe a hard drive or reinstall Windows™ unnecessarily.
Allowing our technicians the freedom and time to properly troubleshoot and perform repairs, actually lowers your cost. That is because our gained knowledge and experience shortens repair times for every computer we see with a similar problem, while our technicians need to spend less time on resolving the problem.
Of course, for all hardware or software purchases, and for any installation charges involving computer part’s replacement or upgrades, we utilize standard pricing, with frequent special deals. In addition, most computer parts and upgrades can be installed on location, at your home or business, and there is never a trip charge for this valuable service.
Virus & Malware
Removal
Our “Bug Zapper” malware removal always includes a precision deep cleaning of both the file system and the registry. We undo and repair any changes or damage to your Windows™ operating system, and update all security programs and settings.
We stand behind our virus and malware removal with our Bug Zapper Guarantee which includes a 3 month guarantee against re-infection.
$95.00 - if the computer will boot
$135.00 - if the computer will not boot
Tune-Up & Update
Package
Breathe new life into your struggling computer. Whether your system is old or brand new, it can be bogged down with unneeded programs and trial software, incorrect security settings, and thousands of useless temporary files, all wasting precious system resources, memory, and hard drive space.
With our “CPR SERVICE”, we start with a deep clean of your entire file system and Windows™ registry, followed up by shutting down or uninstalling any old, useless, or rarely used programs, so they will no longer hog your computers resources when you boot your system.
Next, all of your software programs are checked and updated as needed for current security patches and Windows™ updates. Then, all settings are optimized for performance and security.
We finish up this package with full defragmentation of all hard drives.
Our “CPR SERVICE” is like sending your computer to the day-spa! It leaves PC Doctor refreshed and ready-to-work again.
CPR Service - $95.00
Data Recovery &
Backup...$50 - $150
Failing hard drive? Accidentally deleted files or folders? Has your important data been corrupted by some virus, or are your backup disks simply unreadable?
PC Doctor has the tools and experience necessary to safely recover your lost data and precious keepsake files such as digital photos, home movies, valuable music files, and important business documents.
We can save specific files or folders, whole partitions, and complete hard drives.
We offer your recovered files on a variety of media including cd or dvd disks, flash drives, and external hard drives.
If you have an old or failing drive, we can copy the entire contents to a new hard drive in your computer that will be ready-to-run.
(Actual price is determined by the quantity of data recovered or transfered. Required cd and dvd disks are included at no extra charge. Additional charges may apply for hardware if data is saved to flash drive, hard drive, or other storage media.)
If your hard drive is making clicking or chattering noises, STOP USING IT NOW! Catastrophic failure is imminent. Continuing use or attempts to boot may make the drive unrecoverable.
